AI assistant for spas, clinics and beauty facilities
Are you facing these problems?
Forgotten appointments, last-minute cancellations
Customers forget appointments, and the facility loses time slots and revenue.
Repeated service questions
Treatment package prices, contraindications and recovery times are asked about constantly.
Aftercare is inconsistent
Post-service guidance depends on the adviser and is easy to miss.
Slow reports from each facility
Revenue and appointments per branch must be compiled by hand.
Four concrete scenarios
Each scenario comes with an example question and the result you get.
Appointment reminders via Zalo
Send reminders using approved ZNS templates to customers who agreed to receive messages.
24 hours before the appointment, the customer receives a reminder and can confirm.
Service Q&A
Answers about treatment courses, prices and processes based on the facility's documents.
"How many sessions does this treatment need, and what should I note?" → answers from specialist-approved documents.
Aftercare guidance
Send standard post-service guidance and follow-up reminders per scripts approved by specialists.
After the service, the customer receives aftercare guidance that matches the treatment course.
Facility reports
Summarize appointments, revenue and return rates by branch.
"This week's appointments and cancellation rate by facility?" → a summary table.
What to include, and what to consider
We classify data into 3 levels from the survey session. See also the AI usage policy.
Suitable to load
- Service documents, price lists and processes approved by specialists
- Reminder and aftercare scripts
- Aggregated, non-identifying figures
Needs careful consideration or is not advised
- Medical records, health status and customer images on public AI platforms
- Diagnosis or treatment advice decided by the AI itself
- Personal information without clear consent
Start small, expand under control
Survey and data classification
Identify health data (sensitive), appointment sources and contact channels.
Pilot reminders and Q&A
Build the service knowledge base; pilot reminders via ZNS and Q&A on public information.
Expansion and training
Add aftercare guidance and facility reports; train staff.
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Business solutions overview
Support roadmap, ways to work together and general questions.
For spas, clinics and beauty
Can the AI give professional medical advice?
No. The assistant only provides information approved by the facility's specialists and helps with reminders; all professional advice is given by qualified people.
How is customers' health data handled?
It is sensitive data, kept on the facility's infrastructure, with a preference for locally run models, and processed only with clear consent as required by law.
What is needed for Zalo reminders?
Requires a ZNS message template approved by Zalo and the customer's consent to receive messages.
How much does it cost?
The software carries no license fee; costs include the server, AI models, message fees and deployment services, quoted after the survey.
Get started with MienTay Media
Choose your type and we will contact you to schedule a survey and advise a suitable plan.
The sign-up form below is currently in Vietnamese. Fields: type (business / state agency), organization name, contact person and title, phone/Zalo, email, staff size, priority areas, needs, and a required consent box. Prefer English? Email hello@mientaymedia.com or call 0976 788 840 (Zalo available) and we will reply in English.