AI assistant for restaurants, F&B and store chains
Are you facing these problems?
SOPs sit in files and in managers' heads
New staff ask the same questions repeatedly, and each branch does things its own way.
Training staff takes time
High staff turnover keeps training going all the time.
Slow branch reports
Revenue, shrinkage and timekeeping are collected by hand from many places.
Customers ask opening hours, menu, offers
Basic questions take up managers' time.
Four concrete scenarios
Each scenario comes with an example question and the result you get.
SOP Q&A for staff
Staff ask about brewing, cleaning and incident handling and get the standard answer.
"What is the shift closing and stock check process?" → answers from the official SOP.
Reports for each branch
Summarize revenue, orders and shrinkage by shift and branch from POS and spreadsheets.
A regional manager asks "which branch's revenue dropped this week?".
Customer care on Zalo
Answers opening hours, menu, address and current promotions.
A customer asks "Is there a table for 6 tonight?" → the assistant passes it to the manager to confirm.
Standardize communication content
Draft posts and promotion announcements in the brand voice for approval.
Enter a promotion → get a post and a Zalo message.
What to include, and what to consider
We classify data into 3 levels from the survey session. See also the AI usage policy.
Suitable to load
- SOPs, menus, promotion policies, operating guides
- Revenue figures compiled by branch
- Approved communication content
Needs careful consideration or is not advised
- Employees' personal data (salary, detailed timekeeping) on public AI platforms
- Detailed customer information without consent
- Unclassified proprietary recipes and know-how
Start small, expand under control
SOP and systems survey
Collect SOPs, menus and POS systems; identify the pilot branch.
Pilot for one branch
Build the SOP brain and reports for one branch.
Replicate and train
Expand to the whole chain; train managers and hand over AI usage rules.
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Business solutions overview
Support roadmap, ways to work together and general questions.
For F&B and store chains
How do staff use it?
Ask in natural language via web, Zalo or Telegram; the assistant answers from SOPs with sources.
Can it connect to the chain's POS?
Javis OS has a built-in Pancake POS connection; other systems can be connected through MCP or custom integration.
Will know-how and recipes be exposed?
The brain is stored on the business's infrastructure; permissions can be set and overly sensitive content can be left out.
How much does it cost?
The software carries no license fee; costs include the server, AI models and deployment services, quoted after the survey.
Get started with MienTay Media
Choose your type and we will contact you to schedule a survey and advise a suitable plan.
The sign-up form below is currently in Vietnamese. Fields: type (business / state agency), organization name, contact person and title, phone/Zalo, email, staff size, priority areas, needs, and a required consent box. Prefer English? Email hello@mientaymedia.com or call 0976 788 840 (Zalo available) and we will reply in English.